Shipping Policy

SHIPPING TIMES
The unit price does not include shipping costs; The buyer is responsible for paying the shipping fee.
1. Goods are usually dispatched within 1-3 working days of your order.
2. An email with package tracking information will be sent to your email after the shipment is shipped. If you can't find the email, please check your junk folder, otherwise, it may be rejected by your email system, please contact us.
3. Our orders are usually delivered within 5-15 working days in the shipping countries (other countries may be longer, if you are unsure, please check with us). If the package does not arrive on time you can contact us.
4. Shipping Method: Shipping time varies by shipping method and also depends on your location, the origin of the package, and other factors. The starting point will be sent via customer service email.

*Shipping time is estimated and commences from the date of shipping, rather than the date of order and can take longer than the expected date due to invalid address, custom clearance procedures, or other causes.

The general free shipping methods and shipping time:

Shipping Methods Shipping Time
Standard Shipping 7-15 working days
Express 5-10 working days

The estimated shipping time for free shipping countries and regions is as follows:

Countries/Regions Shipping Time

United States 7-10 working days

United Kingdom 7-10 working days

Canada 7-15 working days

Germany 7-10 working days

France 7-10 working days

Italy 7-10 working days

Spain 7-10working days

Australia 5-15 working days

New Zealand 8-15 working days

SHIPPING DISCLAIMER
Due to the high volume of orders, festivals, and natural disasters, the delivery time may vary.

Anteng is not liable for any products damaged or lost during shipping. If you received your order damaged ，please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

As an industry leader specializing in the R&D, production, and sales of occupational safety footwear, we manufacture over 2 million pairs of functional safety shoes annually.